Webhosting & Hosting Reviews

Review from WHT:
by: HaloChat

Hello all,

I recently ran across a case regarding Canaca…

Some background info - I run a website based on the video game Halo - every morning I post news about what has recently been found/noticed/happened. Friday morning, I ran into this case.

A popular moviemaking site, HaloGrid (Also known as Hollywood Halo), made an extremely popular hit. A hit they didn’t expect to be released to more than just their site - and quickly became far too popular. When the owner left for work just after he released that video, he had only used about 12-15% of their 400 GB monthly bandwidth (usage: 48-60 GB). When the owner came back from work - they had used 400 GB MORE than their alotted bandwidth (usage: 800 GB).

(The first problem lies there - the host neither notified him, nor shut his site off… they just let the ticker keep running.)

By the end of the month, they had used 530 GB more than their alotted bandwidth (usage: ~930 GB)… Overage fees awaited. At the time of signing up, the overage fee was $0.50/GB - that’s what they expected to pay. Still a hefty bill, it was doable.

The host sent them a bill - and it wasn’t what they were expecting. The bill came out to $3438.00.

(Keep in mind this is the first time the host has contacted them since they went over by such a large amount)

Turns out - that month, the host just happened to raise their overage prices - by 1100% (making it $6.00/GB)…

(Is it just me - or is this starting to smell fishy)

Numerous phone calls went out to renegotiate this insane bill. The host wouldn’t budge. Finally somebody sent (from what I heard) a quite insulting piece of hatemail, in which the employee agreed to have them only pay $2265. The group (who has to pay the bill) has already received about $400 in donations at the time of writing - many people are being kind enough to donate - (that is not the purpose of this message - I’m just stating it all).

So basically - my warning is this - if you plan to use an insane amount of traffic - don’t use this host. You’ll shoot yourself in the foot the very second you sign up. I wish this group would have known about Web Hosting Talk before they signed up and known about how bad this host was - but they obviously didn’t.

A disturbed witness,

- D-Man
HaloChat Owner/Admin
HALOChat
www.halochat.net