Jul
29
[WARNING] FatNetWork — STAY AWAY
Posted by Administrator
By TheBush on WHT:
I would like to warn everyone about this host. I signed up via their eBay auction http://cgi.ebay.com/UNLIMITED-RESELLER-WEB-SITE-HOSTING-BUSINESS_
W0QQitemZ7532180699QQcategoryZ11762QQrdZ1QQcmdZViewItem
which is item number 7532180699. Anyways, so I have been hosting with them on this reseller since July 3rd. First they told me that they would be terminating my reseller on my next billing date because Rick (the owner) beleives Free Hosting isn’t a “real” business. Then I asked if we could make a deal, he said limit to 200 accounts. So I did, I had them wipe everyone, just because I also wanted to change how I went about allowing new signups. So I did it, and I wasn’t going to allow more then 200, because I wanted to be nice, so I had my coder code it so it would only allow 200 accounts. But I went to go setup a personal account, and it gave me an error message saying that I could only create 200 accounts. I was mad, I agreed to only allow 200 free hosting accounts, but I didn’t think my whole reseller would be limited. II went to paypal for a refund, because Rick had told me he wouldn’t be hosting me anymore because he has no interest in hosting free webhosting companies. So I made backups of everyones account, and made a paypal dispute. He refunded immediatly, and then I msged him on AIM. I told him he hadn’t seen the last of me, and I wouldn’t be posting any good reviews about him, and he said this “I hope your family has a lot of money”. I was like whats that suppose to mean, and he told me that anything I say publically will be followed in a suit. I also said “im not some dumbass 15 year old” and he followed it up saying “actually, you are”He did refund my money, and I appreciate that, but he immediatly terminated all accounts (well suspended them). I mean, I wasnt able to have more then 200 accounts when it clearly says on the eBay auction UNLIMITED DOMAINS: YES!
In any case, I worked with him in the beginning but wasn’t about to ruin my company because he doesn’t beleive in free webhosts.
No matter what, stay away from this host.
It will only cause trouble
Replies:
I have heard a lot of bad things about buying hosting off eBay. A lot of companies that setup there are frauds.
This company also claims to offer unlimited Bandwidth and Storage… Always a red flag
Hope you get things straight
Thanks THRMan.
It also says LiveSupport via AIM on the Auction, but everytime I went to him he told me to submit a ticket, which is alright I guess, but when he started getting mad at me and said this.
“You’ve only been hosting here for a month and I already know your first and last name. I have resellers that have been here for years and I still don’t know their names.”
I mean, personally, I like to know my customers. I like to know my customers, my coders, etc. Its just a trust thing I guess.
We used this company for a while off of ebay just for in-house sites, but they kept moving our sites and they kept going down.
Then they moved our sites to different servers like 6 times in 2 months,which meant even more downtime.Lousy Service & Lousy Support!!!
Stay away from them!
Just my thoughts,
Derl
Well this is funny
Administrative Contact:
Orford, Rick domains@fatnetwork.com
Fat Network Inc.
#345 477 Peace Portal Dr.
Suite 107
Blaine, Washington 98230
United States
7788813537 Fax –Name: fatnetwork.com
Address: 70.84.214.90C:\>whois 70.84.214.90 -h rwhois.theplanet.com -p 4321
[Querying rwhois.theplanet.com]
[rwhois.theplanet.com]
%rwhois V-1.5:003eff:00 rwhois.theplanet.com (by Network Solutions, Inc. V-1.5.9)
network:Class-Name:network
network:ID:THEPLANET-BLK-13
network:Auth-Area:70.84.0.0/14
network:Network-Name:TPIS-BLK-70-84-214-0
network:IP-Network:70.84.214.88/29
network:IP-Network-Block:70.84.214.88 - 70.84.214.95
network:Organization-Name:Fat Network
network:Organization-City:Vancouver
network:Organization-State:BC
network:Organization-Zip:V5N 5N1
network:Organization-Country:CN
networkescription-Usage:customer
network:Server-Pri:ns1.theplanet.com
network:Server-Sec:ns2.theplanet.com
network:Tech-Contact;I:abuse@theplanet.com
network:Admin-Contact;I:abuse@theplanet.com
network:Created:20050621
network:Updated:20050621So, where’s the company based out of - vancouver, or washington?
February 21st, 2007 at 2:27 am
No offense, but I’m not taking sides here.
You know if there’s one thing I hate is when people say “I will sue you especially when they were warned in advanced” but, I have to agree with you in this case.
I’ve been with Fatnetwork for 3 years and the first few years it was good…
BUT…I am not going to sit here either and defend Fatnetwork, no way. Rick is a smart guy that takes care of you, but the people that are under him that take care of the support are not very helpful. That is why I left.
Most of the time when I contacted support, they kept saying, oh it’s ok on our end, fix your end! That’s b.s. because I myself am a computer administrator…and after contacting them over and over, they finally send you to Rick, which normally can fix your problem within seconds…
I was threatened too by Rick, so I understand your pain. Fortunately I moved all my domains to another server. But over I can rate Rick as 95% and fatnetwork as 50%.
April 5th, 2007 at 2:50 am
I was with fatnetwork and I have to agree. Rick has some major attitude problems! Plus their support sucks! It’s like you are talking with 5 year olds that don’t even listen to you. They are fast in responding, but I have to agree with you!